db77 Privacy Policy

0 Introduction

db77 ("we", "our") operates a safe and reliable online gaming and betting platform for players in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect from you while you use our website db77.cam and related services, why we collect it, how we use it, and how we keep it secure.

By using our services, you are considered to have given your consent to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

1 Information We Collect

For the purposes of account registration, transactions, and service delivery at db77, we may collect the following types of personal information:

1.1 Information You Provide Directly

• Full name and date of birth
• Email address and contact details
• Residential address
• National ID or passport number (for identity verification)
• Payment method details (bKash, Nagad, Rocket, Upay account numbers and bank account information)
• Username and password you create

1.2 Automatically Collected Information

• IP address and device identifiers
• Browser type and version
• Operating system information
• Your platform browsing activity and log data
• Information collected from cookies and similar tracking technologies
• Gaming activity, betting history, and transaction records

1.3 Information Received from Third Parties

• Transaction verification information from payment processors and banking partners
• Information received from fraud detection services
• Information from identity verification providers

2 How We Use Your Information

db77 uses the information collected for the following purposes:

2.1 Account Management

Your information is used to create, manage, and verify your account and to ensure secure access to our services.

2.2 Payment Processing

Your payment information is used to securely process deposits, withdrawals, and other financial transactions. The minimum deposit is ৳300 and the minimum withdrawal is ৳1,000.

2.3 Legal Obligations

Your identity verification information is retained to comply with anti-money laundering (AML) regulations, prevent fraud, and meet regulatory requirements.

2.4 Customer Support

Information is used to help our 24/7 live chat support team resolve your issues quickly and effectively.

2.5 Responsible Gaming

Information is used to monitor your gaming behaviour, ensure responsible gaming, and provide assistance when needed.

2.6 Promotional Communications

With your consent, your contact details may be used to send you information about bonus offers, promotions, and new db77 services. You can opt out of these communications at any time.

3 Data Storage and Security

db77 places the highest importance on protecting your personal information. We apply industry-standard security measures:

3.1 Encryption

All data transmitted on our platform is protected by SSL encryption. Your payment information and login credentials are stored using strong encryption technology.

3.2 Access Controls

Only authorised personnel may access your personal information, and only for specific operational purposes. All staff are bound by confidentiality agreements.

3.3 Data Retention Period

We retain your information only for as long as necessary to fulfil the purposes described in this Policy or as required by legal obligations. Even after an account is closed, some information may be retained for a defined period due to regulatory requirements.

4 Disclosure and Third Parties

db77 does not sell, rent, or improperly transfer your personal information to any third party. However, information may be disclosed in the following limited circumstances:

4.1 Service Providers

Trusted service providers contracted with us — such as payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, and technology partners — may receive only the information necessary to provide their specific services. These organisations operate under our instructions and may not use your information for any other purpose.

4.2 Legal Requirements

We may be required to disclose information as a result of a court order, government investigation, or legal obligation. In such cases, we will always follow the legal directive.

4.3 Fraud Prevention

Information may be shared with relevant authorities to detect and prevent fraudulent activity, money laundering, or other illegal activity.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may form part of the transferred assets. In such cases, we will endeavour to give you advance notice.

5 Cookie Policy

db77 uses cookies and similar technologies to provide an enhanced user experience.

5.1 What Are Cookies

Cookies are small text files stored in your browser or on your device when you visit our platform.

5.2 Types of Cookies We Use

• Essential Cookies: Required to maintain your login session and ensure the core functionality of the platform.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyse user behaviour in order to improve our platform's performance.
• Security Cookies: Used to detect fraudulent activity and keep your account secure.

5.3 Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of the platform.

6 Your Rights

As a db77 user, you have the following rights regarding your personal information:

6.1 Right of Access

You may request a copy of the information we hold about you.

6.2 Right to Rectification

If your information is incomplete or inaccurate, you may request a correction.

6.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations.

6.4 Right to Object to Processing

You may object to certain types of data processing, including promotional communications.

6.5 Exercising Your Rights

To exercise any of the above rights, contact us by email at [email protected] or get assistance via our 24/7 live chat.

7 Privacy of Minors

db77's services are intended only for persons aged 21 or older. We do not knowingly collect personal information from persons under the age of 21.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.

If a parent or legal guardian believes their child has provided information on our platform, please contact [email protected] immediately.

8 International Data Transfers

To provide our services, your personal information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that:

• Data transfers are carried out in accordance with industry-standard security protocols.
• Third-party providers maintain appropriate data protection standards.
• Your information is kept secure through contractual safeguards.

9 Policy Changes

db77 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• By displaying a notice on our platform
• By sending a message to your registered email address
• By updating the "Last Updated" date at the top of this page

If you continue to use our services after a policy change, you are considered to have consented to the updated policy.

10 Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24 hours, 7 days — support available in Bengali

We aim to respond to all requests as promptly as possible. Some requests may take additional time to process due to legal obligations.