db77 Terms and Conditions
Please read these terms carefully before using the db77 platform. By registering an account, you are considered to have accepted all of these rules.
db77 is an online casino and betting platform operated for players in Bangladesh. We are committed to providing our users with a safe, transparent, and fair gaming experience. The purpose of these Terms is to clearly define the rules for using the platform's services and to establish the rights and responsibilities of all parties.
These Terms have been written in English and shall be considered the final document. If you disagree with any part of these Terms, please refrain from using the db77 platform.
Definitions and Interpretation
The meanings of the following words and terms used in these Terms are explained below:
- "db77" or "Platform" — The db77.cam website and all services operated under it.
- "User" or "Player" — Any person who operates a registered account on the db77 platform.
- "Account" — A personal account created through registration on db77, where balance and history are stored.
- "Bonus" — Any welcome bonus, reload bonus, cashback, or other promotional offer provided by db77.
- "Wagering Requirement" — The obligation to place bets a set number of times before bonus funds can be withdrawn.
- "Taka" / "BDT" / "৳" — Bangladeshi Taka, the currency used on this platform.
- "KYC" — The identity verification process (Know Your Customer).
- "VIP Program" — db77's loyalty rewards system, which has five tiers.
Account Registration and Management
2.1 Registration Requirements
The following conditions must be met to open an account on db77:
- You must be at least 21 years of age.
- All information provided at the time of registration must be completely truthful and accurate.
- Each individual may open only one account.
- One mobile number and one email address may only be linked to one account.
2.2 Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. Allowing any third party to use your account is strictly prohibited. If you notice any suspicious activity, contact our support team immediately.
2.3 Identity Verification (KYC)
db77 reserves the right to verify a user's identity at any time. We may request a copy of a national identity card or passport before processing a withdrawal or for large transactions. Transactions may be put on hold if the required documents are not provided.
Age Verification and the 21+ Policy
db77 takes a strict stance on gambling by minors. This platform is operated for those who are 21 years of age or older only.
- At the time of registration, the user must confirm that they are 21 years of age or older.
- For age verification, we may request a national identity card, passport, or driving licence.
- If it is proven that a user is under 21 years of age, their account will be closed immediately and all winnings will be voided.
- A request to parents and guardians — keep your devices and accounts secure so that minors cannot access this platform.
Deposit and Payment Methods
4.1 Deposit Limits
The minimum deposit amount for all payment methods on db77 is ৳300. The maximum deposit limit may vary depending on the payment method and account type.
4.2 Accepted Payment Methods
db77 currently supports the following payment methods:
- bKash — Mobile Banking
- Nagad — Mobile Banking
- Rocket — Mobile Banking
- Upay — Mobile Banking
- Bank Transfer — All major banks
4.3 Deposit Terms
- You must use your own payment account when making a deposit. Deposits from third-party accounts are not permitted.
- Deposits are generally credited to your account instantly. If there is a delay, please contact our support team.
- db77 does not charge any deposit fees, however your payment provider may charge a fee.
- Unusual transactions may be investigated as part of legal compliance with anti-money laundering laws.
Withdrawal Rules
5.1 Withdrawal Limits and Processing Time
The minimum withdrawal amount from db77 is ৳1,000. Approved withdrawals are generally processed within 5 to 30 minutes.
5.2 Withdrawal Conditions
- Withdrawals may only be made to the same payment method used for the deposit.
- Account identity verification (KYC) must be completed before making a withdrawal.
- The specified wagering requirement must be met before bonus funds can be withdrawn.
- db77 reserves the right to hold a withdrawal in suspicious or unusual circumstances.
5.3 Reasons for Withdrawal Rejection
A withdrawal may be rejected in the following circumstances:
- Identity verification has not been completed.
- Bonus wagering requirements have not been met.
- There is a suspicion of irregularity in the account.
- The payment method details do not match the name on the account.
Bonus and Promotion Terms
6.1 Welcome Bonus
New players on db77 are eligible to receive a 200% welcome bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 25 times (25x).
For example: if you deposit ৳2,000, you will receive a ৳4,000 bonus. To withdraw this bonus, you must wager a total of (৳2,000 + ৳4,000) × 25 = ৳150,000.
6.2 General Bonus Terms
- Each bonus offer may have its own specific terms, which will be stated on the relevant offer page.
- Each user is eligible to receive the welcome bonus only once.
- Winnings earned using a bonus may be subject to a maximum withdrawable amount limit.
- Multiple bonuses may not be used at the same time, unless specifically stated.
- db77 reserves the right to modify, cancel, or withdraw any bonus offer.
6.3 VIP Cashback Program
db77's VIP Program has five tiers and weekly cashback is provided at each tier:
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.4% weekly cashback
- Gold: Up to 0.6% weekly cashback
- Platinum: Up to 0.8% weekly cashback
- Diamond: Up to 1.0% weekly cashback
VIP tier is upgraded based on the player's activity and participation on the platform.
Gaming Rules
7.1 Game Results
All games on db77 are operated using software from game providers. Game results are determined through Random Number Generator (RNG) technology, which is completely impartial and automated. We are committed to ensuring fair play.
7.2 Betting Limits
Each game has its own minimum and maximum bet limits, which are displayed in the game interface. The maximum bet limit while a bonus is active may be determined by the applicable terms and conditions.
7.3 Technical Issues
If a game session is interrupted due to a lost internet connection, server error, or other technical problem, db77 will determine the result according to its records. In such cases, our system records will be considered final.
7.4 Sports Betting
Separate rules apply for cricket, football, kabaddi, and other sports betting. If a match is cancelled or abandoned, bets will be returned, unless otherwise stated in the specific terms and conditions. If match-fixing is suspected, the relevant bets may be voided.
Prohibited Activities
The activities listed below are strictly prohibited on the db77 platform and engaging in any of them may result in account cancellation as well as legal action:
- Fraud: Providing false information, identity theft, or operating fake accounts.
- Money Laundering: Using the platform to process illegal funds.
- Software Manipulation: Using bots, scripts, or automation software.
- Bonus Abuse: Collecting bonuses using multiple accounts or false identities.
- Collusion: Playing in illegal cooperation with other players.
- Chargeback: Unfairly claiming a chargeback after making a payment.
- System Exploitation: Taking unfair advantage by using software errors or bugs and not reporting them.
- Threats & Harassment: Threatening or harassing db77 staff or other players.
Account Suspension & Closure
9.1 db77's Rights
db77 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:
- If a violation of the terms is proven.
- If fraud or dishonest behavior is suspected.
- If the user does not cooperate with the KYC process.
- Under instructions from legal or regulatory authorities.
- If the user requests account closure themselves.
9.2 User Rights
If you believe your account has been suspended unfairly, please contact us via 24/7 live chat or email. We will review the matter and inform you within a reasonable time.
9.3 Voluntary Account Closure
You can close your account at any time by contacting our support team. Any approved withdrawals will be processed before the account is closed.
Privacy & Security
db77 gives the highest importance to protecting users' personal information. Our platform uses SSL encryption technology to keep all data transfers secure.
- Your personal information will not be sold to third parties.
- Data will only be used to provide services and meet legal obligations.
- It is recommended to enable two-factor authentication for added security.
- To learn more about our privacy practices, please read the Privacy Policy page.
Limitation of Liability
db77 is not responsible for the following:
- Any loss caused by a user's internet disconnection.
- Delays or losses caused by errors from third-party payment providers.
- If account security is compromised due to the user's own negligence.
- If the service is temporarily unavailable due to technical maintenance.
- Issues caused by game provider software.
db77 always strives to provide fair and impartial service and makes every effort to resolve any technical issues quickly.
Changes to Terms
db77 reserves the right to change, amend, or update these terms at any time. Users will be notified in advance of any significant changes.
- Updated terms will take effect from the date they are published on this page.
- Continued use of the platform after changes will be taken to mean that you have accepted the new terms.
- Notifications of important changes may be sent to your registered email.
- It is recommended to check this page regularly.
Contact & Dispute Resolution
For any questions, complaints, or disputes regarding these terms, please contact our support team. We provide support in Bengali 24 hours a day, 7 days a week.
Submit any complaint to our support team first. We will review the matter within a reasonable time and try to reach a fair resolution.
- Live Chat: 24/7 instant support in Bengali.
- Email: [email protected]
Have a question? We are ready to help
Our support team is with you 24/7 in Bengali via live chat.